Case Studies
Three projects across design leadership, production leadership, and self-initiated AI product strategy.
Grace & Providence Apps
Transformed a simple clickbot into a conversational agent serving 2.6 million patients, in an industry with almost no appetite for AI risk. I got clinical sign-off on every flow and managed a five-person team responsible for multiple mobile apps, a core design system, and an SSO product.
Wilson X Connected Basketball
The first shot-detecting basketball, and an app you have to operate while holding a ball. I designed an audio-first gesture interface, then built the development process the agency didn't have.
Invoca Workflow Agent
Users struggled to understand how to use Invoca and were pasting call transcripts into ChatGPT because our platform couldn't answer questions about itself. I designed and built an in-platform agent that knows who you are, where you are, and what's on your screen, then made the case for it across the organization.
